rain
117 lines
4.9 KiB
HTML
117 lines
4.9 KiB
HTML
<!doctype html>
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<html lang="zh-CN">
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<head>
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<meta charset="utf-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1" />
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<title>提交工单 - 代代相传</title>
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<link rel="stylesheet" href="public/css/public.css" />
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<link rel="stylesheet" href="public/css/submit-ticket.css" />
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</head>
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<body class="page-submit-ticket">
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<header class="site-header">
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<div class="container nav">
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<a class="brand magnetic" href="index.html"
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><img class="brand-logo" src="public/images/logo.png" alt="我们的家谱，代代相传" /></a
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>
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<nav class="nav-links">
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<a href="index.html">首页</a><a href="genealogy.html">数字家谱</a
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><a href="plaza.html">家谱广场</a><a href="culture.html">家族文化</a
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><a href="surname.html">姓氏百科</a><a href="app.html">应用下载</a
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><a class="active" href="help.html">帮助中心</a
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><a href="about.html">关于我们</a>
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</nav>
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<div class="nav-actions">
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<a href="login.html">登录</a><a href="register.html">注册</a
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><a class="btn primary magnetic" href="create-genealogy.html"
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>创建家谱</a
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>
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</div>
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</div>
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</header>
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<main>
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<section class="inner-hero ticket-hero">
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<div class="container">
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<div class="hero-copy">
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<div class="eyebrow">Support Ticket</div>
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<h1>提交问题说明</h1>
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<p class="lead">
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遇到账号、权限、资料导入或家谱展示问题时，可以把情况整理成工单交给客服跟进。
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</p>
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</div>
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<div class="hero-card ticket-tip tilt-card">
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<span>24h</span>
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<p>工作日内优先处理账号和资料安全相关问题。</p>
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</div>
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</div>
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</section>
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<section class="section alt">
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<div class="container ticket-layout">
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<form class="card form-card ticket-form tilt-card" data-feedback-form>
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<h2>工单信息</h2>
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<input class="input" name="feedbackTitle" placeholder="联系人姓名" />
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<input class="input" name="contactInfo" placeholder="手机号 / 邮箱" />
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<select name="feedbackType">
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<option value="account">账号登录问题</option>
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<option value="genealogy">家谱资料问题</option>
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<option value="privacy">权限与隐私问题</option>
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<option value="display">页面展示问题</option>
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</select>
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<textarea
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name="feedbackContent"
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placeholder="请描述遇到的问题、页面位置和希望处理的结果"
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></textarea>
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<button class="btn primary magnetic" type="submit">提交工单</button>
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</form>
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<aside class="ticket-side tilt-card">
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<h3>提交前可准备</h3>
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<p>家谱名称、问题页面、账号联系方式、截图说明和期望处理结果。</p>
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<a href="help.html">返回帮助中心</a>
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</aside>
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</div>
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</section>
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</main>
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<footer class="footer">
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<div class="container">
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<div class="footer-grid">
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<div>
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<a class="brand" href="index.html"
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><img class="brand-logo" src="public/images/logo-light.png" alt="我们的家谱，代代相传" /></a
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>
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<p>一个面向家庭和宗族的数字家谱与家族文化门户。</p>
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</div>
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<div>
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<h4>产品入口</h4>
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<a href="genealogy.html">数字家谱</a
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><a href="plaza.html">家谱广场</a><a href="app.html">应用下载</a
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><a href="help.html">帮助中心</a>
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</div>
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<div>
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<h4>文化内容</h4>
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<a href="culture.html">家族文化</a
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><a href="surname.html">姓氏百科</a
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><a href="article-detail.html">家谱知识</a
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><a href="notice-detail.html">平台公告</a>
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</div>
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<div>
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<h4>联系我们</h4>
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<p>客服电话：400-000-0000</p>
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<p>邮箱：service@example.com</p>
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<p>地址：中国 · 成都</p>
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</div>
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</div>
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<div class="footer-legal">
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<div>© 2026 代代相传. All rights reserved.</div>
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<a href="https://beian.miit.gov.cn" target="_blank" rel="noopener">ICP备案：蜀ICP备2024044594号-1</a>
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</div>
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</div>
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</footer>
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<script src="config.js"></script>
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<script src="utils/StorageUtil.js"></script>
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<script src="utils/axios.js"></script>
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<script src="utils/AxiosRequestUtil.js"></script>
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<script src="utils/ApiClient.js"></script>
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<script src="public/js/feedback-pages.js"></script>
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<script src="public/js/page-effects.js"></script>
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</body>
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</html>
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